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Frequently Asked Questions (FAQs)

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What is a therapy session like and how long does a session last?

Therapy is a collaborative process where we work together, as a team, to achieve your goals.

Every therapy session is unique, just as each individual is unique.  Each session caters to an individual and to individualized treatment goals. It is standard to discuss primary issues and concerns that you are experiencing in your life during therapy sessions. 

 

Sessions last approximately 50 minutes; however, longer sessions may be offered, if needed.  

Depending upon the individual, sessions may be conducted weekly, bi-weekly, or monthly, as length of treatment is individualized. Therapy can be short-term, focusing on a specific issue, or longer-term, addressing more complex issues or ongoing personal growth. 

 

Treatment is tailored for each individual, therefore length of session and length of treatment varies from person to person, but treatment length and best outcomes include the client being an active participant, both during sessions and between therapy sessions.

How do I get started in Therapy?

For new clients, your first step is to decide whether you will utilize your Insurance for your treatment, or if you will utilize a private pay, or Out-of-Network option. *If you choose to utilize Insurance for your sessions, you must have your insurance verified before beginning treatment. Please see below for brief insurance information.

 

For your convenience in setting up a new appointment:

NEW APPOINTMENT REQUESTS: Click the orange "Request Appointment" link at the top of this page.

Press Sign-In, and Scroll Down to: "New Client? Request Appointment" at the bottom of the page to request a new appointment. Next, select an available time on the calendar so that you may have the personalized opportunity to learn more about services, and to schedule treatment, if applicable. Once scheduled for an Initial Evaluation appointment, you will be provided information pertaining to confidential Intake Paperwork, Teletherapy and/or In-Person sessions offered, and scheduling. 

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During the Initial Evaluation Session, we review confidential Intake Paperwork, discuss confidentiality, and address any questions that you may have about policies, confidentiality, and procedures.  

We then begin to discuss the focus of treatment, goals. expectations, and scheduling of your ongoing therapy sessions.

Therapy Session

Do you accept Insurance?

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IMPORTANT:

FOR INDIVIDUALS  USING  INSURANCE / THIRD PARTY PAYORS:

To determine mental health insurance coverage, the first thing that you should do before scheduling an appointment with this office is: Check with your insurance provider to determine your mental health coverage benefits. Check your coverage carefully to determine the answers to some of the following important questions:

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  • Is the provider that I want to see an In-Network provider?

  • What are my mental health benefits?

  • What is the coverage amount for mental health treatment?

  • What is my co-pay per therapy session?

  • How many therapy sessions will my insurance plan cover?

  • How much does my insurance cover for an Out-of-Network provider                                                 (if your chosen provider is not In-network)?

  • Is an approval or referral required from my primary care physician?

  • Which services are covered under my insurance plan, i.e. Telehealth

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The following insurance plans are accepted:

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  • Aetna Healthcare - HMO

  • Aetna Healthcare - PPO

  • Aetna THR - EPO

  • ​Blue Cross/Blue Shield of Texas (**I accept BlueCross and BlueShield of Texas but I am NOT In-Network with Magellan Healthcare)

  • Blue Cross/Blue Shield of Texas - Blue Essentials HMO

  • Blue Cross/Blue Shield of Texas - PPO, POS, Trad

  • ChoiceCare (Humana) - Medicare Advantage HMO

  • ChoiceCare (Humana) - Medicare Advantage PFFS

  • ChoiceCare (Humana) - Medicare Advantage PPO

  • ChoiceCare (Humana) - Preferred PPO

  • Coventry/First Health - PPO

  • Galaxy Healthcare - Medical Savings Card

  • Galaxy Healthcare - PPO

  • Healthcare Highways - PPO

  • Healthscope Benefits, Inc. - DART

  • HealthSmart Preferred Care - Accelerated Payment

  • HealthSmart Preferred Care - Gatekeeper EPO

  • HealthSmart Preferred Care - Health Payors

  • HealthSmart Preferred Care - PPO

  • Imperial Insurance Company of Texas- Medicare Advantage

  • Independent Medical Systems - PPO

  • Multiplan - PPO

  • National Preferred Provider Network - PPO

  • Nexcaliber (AAGI) - PPO

  • Oscar Insurance Company of Texas - EPO

  • Prime Health Services Inc., Group Health

  • Private HealthCare System PPO (MPI) - PPO

  • Provider Select - PPO

  • Superior Ambetter Commercial Exchange - Exchange Network

  • USA Managed Care Organization - PPO

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  • For Out-Of-Network Clients: This office is able to provide a Superbill to submit to your insurance company if you choose.

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There is a 48 hour cancellation policy. 

If you are unable to keep your appointment, contact us 

*at least 48 hours prior to your scheduled appointment time*

otherwise you will be charged for the full rate of the session.

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